"Popular styles of Funeral Services"

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Host_John: OK
Host_John: most popular service
Host_John: here we have calling hours for one day the following day is the funeral with burial or cremation
Host_John: I am in Lowell MA
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S_Moore: that is still our most popular, however they add many photos and personal items on display
S_Moore: I am at disneyland Ca.
Host_John: same here poster boards and electronic slide shows of family pictures
S_Moore: we are having many more witnessed cremations
Host_John: Some of our families want to start the cremation process "push the button"
Host_John: most do not go to cremation
S_Moore: yes
jlore: here, buddhist and Hindu families insist on pushing the button
Host_John: where R U jlore?
jlore: Los Angeles
S_Moore: same here and some of the Hindis want the body placed head first into the chamber
Host_John: pushing the button was aquard in the beginning now we incorporate it into the arrangements Who will start the cremation?
S_Moore: we moved the start button into the witness room they only start the blower. we start the afterburner
S_Moore: this is for better smoke contro;l
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Donnie: Hello group
Host_John: we ask at arrangememets and often more than one will want to push the button
Host_John: we can have 3 or 4 push different buttons or they hold hands and the one pushes the button
Host_John: with the understading in place we can help guide the process better
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Host_John: asking on the day of the funeral causes a lot of emotional stir
CCowan: Hey Everyone
S_Moore: hi Cc
Host_John: at the arrangements is better to ask the question maybe not get answer til later
CCowan: Wuz up?
jlore: usually the buddhist mionk assigns the responsibility
Donnie: Hi
CCowan: Hey there, Sam
S_Moore:
Donnie: Director from Northeast Pa here
Host_John: Jlore have you had any squabbles on the monk's decision?
Host_John: Welcome Donnie
jlore: never, they pretty much runt he show and are rarely questioned
CCowan: Buddhist funerals? the topic
S_Moore: they dont usually Ever question a Monk
Donnie: Thanks
Host_John: POPULAR STYLES OF FUNERAL SERVICES is the topic
jlore: they also set the day and time of the cremation
Host_John: Clergy all over set the time for service
CCowan: will be interesting
S_Moore: our Monks want to do it before or right after they eat
jlore: but the onk can tell the family that the services are to start at 7:00 in the morning and that the cemation must start before 11:00.......on a sunday
Donnie: I am in the process of getting my life insurance license, anyone have som insight for me on the pre need end of the business
Host_John: cemetery and crematory are closed on Sunday
S_Moore: we had a burial today
CCowan: what denomination were they Sam?
jlore: the crematory charges an extra 350 for sunday
Host_John: what is the over time charge for Sunday burial Sam?
S_Moore: ordinary off the street
S_Moore: has nothing to do with religion..families want to get back to work on Monday I guess
Host_John: here crematory closes door at noon Sat and never open on Sunday
CCowan: You don't charge extra for a Sunday service
Host_John: Visitation is popular on Sunday
S_Moore: we almost break even on Sunday services
jlore: we dont
S_Moore: There is a charge, but by the time u pay overtime it is about just even
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Host_John: we don't think about charging Overtime for weekend services.
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Host_John: Hello Jaydee
jaydee: evening, john
jlore: John I thought I was the last Fd to not charge extra for Sat or Sun........all of my competition does
CCowan: Most places here in Mi, I believe charge extra for Sunday. Although I don't know about Hebrew places. This is a normal thing for them.
Host_John: wow Jlor
S_Moore: we dont charge extra for visitations, but burials we do
Host_John: never knew of anyone charging extra for weekend services
Host_John: what is the difference, we have people power we have to compensate
jaydee: we've never charged extra for sat or sun...although most all our cemeteries and our vault company do (maryland)
CCowan: I have heard of what Sam states
jlore: most of my competetion is owned by that place in Tx
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Host_John: Hello Angela
CCowan: visitations, no, but burials, yes
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Angela_Sisk: good evening
jaydee: hi angela...pusher
fluidpusher: greetings
CCowan: Hi, Angela
CCowan: Hi, Fluid
CCowan: Brb
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fluidpusher: Topic tonite: styles of funerals?
Host_John: yes
jaydee: got your tix for the $140 dinner in Orlando, John?...lol
CCowan: Back
Host_John: Here our most popular is one day of calling hours and the next day the funeral
Host_John: what is your most popular service
fluidpusher: pretty much the same here, too, John
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S_Moore: Hi Hr
Host_John: Sorry Jaydee I am not going to Convention this year
CCowan: Hi, hr
S_Moore: Where is Pog
Hrbeckham: Good evening all.
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fluidpusher: hi hr
Hrbeckham: topic?
Hrbeckham: hello hello
Hrbeckham:
jaydee: We usually have 2 eves and an aft of vis with service on day 3
brudd: must be another New Englander here -- neistudent?
Host_John: Age, Gender Location check please
CCowan: 1 day visitation and next day burial is getting more popular here in Mi
Host_John: 60, M, Lovely Lowell MA
S_Moore: we have a one hr visitation then go to graveside many times
fluidpusher: we get requests for 2 day calling hours about once or twice a year, used to be much more common
fluidpusher: 45/m/ohio
brudd: 44 ~ M ~ Mid-coast Maine
jlore: 52, M Los Angeles
Hrbeckham: 53/m/ Ne Fla
CCowan: F, Mi, 54
S_Moore: old/very tired female/so calif
Angela_Sisk: 51 F Nc
jaydee: 49/m/ Maryland
Host_John: OPEN FORUM FUNERAL CHATTER UNTIL THE TOP OF THE HOUR
CCowan: people can't afford 2 days anymore
Host_John: NFDA Convention I am not going
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Host_John: Hi ROn
fluidpusher: I am going to Nfda
S_Moore: hey Ron
CCowan: Hi, Ron
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Host_John: I have commitment here and will miss this year
jlore: Hello Ron
fluidpusher: But it is not worth the $$
RonHast: Greetings :-)
Host_John: anyone here going to NFDA conv?
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Hrbeckham: They are giving away passes to the floor exhibts at Nfda
Host_John: Brilliant move Howard
jaydee: John...do you really think you'll "miss" anything?
jlore: not me, went last year
RonHast: Not that I know of......
Host_John: nice to get in for free for a change
CCowan: Things have been changing for the last few years. I see that more and more
fluidpusher: I got a Cd with all the handouts for all the seminars
Host_John: Jaydee I enjoy meeting colleagues for the most part
Hrbeckham: I think I may go down for one day just to walk around
fluidpusher: They want you to print your own,
RonHast: Heard they were giving suppliers free passes for a day in the expo to the suppliers for their customers.
fluidpusher: They will not be supplying them down there
CCowan: Not only is it the money, 2 days is tiring for the family
RonHast: Trying to build up attendance numbers.
Hrbeckham: they did not send me the cd...cost extra
fluidpusher: It's supposed to be a whole new format this year, too, everything in one big room
Host_John: how do you mean they will not be supplying what?
RonHast: Suppliers making a big statement with severely reduced exhibition spaces!
Host_John: great set up
Host_John: ICFA does that
jaydee: Orlando and Vegas are traditioanlly the highest registred/lowest attended of the Nfda sites, 've heard
Host_John: ICFA has free food too
fluidpusher: Nfda is not supplying handouts for seminar, Nfda sent them all to me on a Cd for me to print myself
CCowan: Ryan, from Connecting Directors had some post about free convention tiks
CCowan: I believe for exhibits
Host_John: years ago we would send employees with their kids to Disney convention as a perk
CCowan: Can't recall all the details
fluidpusher: We are making a vacation out of it. Disney cruise, Universal studios, etc.
Host_John: I go simply to enjoy exchanges with colleagues
RonHast: Got it first hand from suppliers about their disturbance with Chinese expos that Nfda doesn't understand.
Host_John: great idea Fluid
Hrbeckham: Batesville, Messenger, Dodge and several other vendors are offering a free one day floor pass if you register by the end of the month
Host_John: Chinese are now e-mailing me direct to buy product
Host_John: who gave them my name?
jlore: what are the suppliers saying, Ron
Hrbeckham: really?
Host_John: Yes sir
RonHast: Disappointment with Nfda in many categories.
jaydee: Pusher...let me make you feel at home beforehand...."it's a small world aaafftter all....." (repeat until nauseous)
fluidpusher: thanks, jaydee. lol
RonHast: After this Florida convention, Nfda should learn some very important lessons!
fluidpusher: It will be interesting
jlore: jaydee: how many languages can you repeat it
Hrbeckham: all I get is Nigerian email...dear honorable sir you would kindly help exchange my $20 million ,.....
Host_John: Disney / Universal are a lot of fun for the family
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Host_John: Howard I got casket sales complete with pictures and prices
jlore: Hr my last one was for $42M
fluidpusher: Nfda did survey some time ago about interest in holding convention in Hawaii. I told them I would go there.
RonHast: Then again.....is family fun the primary reason to go to a convention and let the business pay for it? I believe it is for many attendees.
Hrbeckham: Nfda will not learn until memberships drop out
Host_John: HI is too expensive for convention space, I don't think we will see it
Licensedfd: Anyone going to Orlando Convention..
RonHast: The Hawaii issue is another disappoint for suppliers. Very high cost, very low potential attendance. It's the Nfda staff that wants to go :-(
Host_John: Howdy M
Licensedfd: Hi J
Host_John: I agree Ron
Host_John: that is why they went to China
fluidpusher: Ron, for some funl directors , the convention is the only chance to go anywhere..
Hrbeckham: I like an affordable and educationial convention.
RonHast: And that's why Nfda wants to go again to China -- Perks For Them. So sad.
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jlore: I agree Hr
fluidpusher: Ohio's convention is every bit as good as Nfda, just not quite as big
Host_John: Howard I enjoy the education and a good time on the company's tab
Licensedfd: J are you going?
fluidpusher: I don't feel a need to attend Nfda unless it is in a location I want to visit.
Hrbeckham: The last meeting I went to, family could not go with me, all I had time for was a quick dip in the pool once
Host_John: No M
Host_John: I have commitment in Lovely Lowell
Licensedfd: I am not going either
Host_John: other wize I would scoot down for a few days
Hrbeckham: Nfda in China...what a joke!
Licensedfd: Nfda giving away pins to Cpc's told them to mail mine
Licensedfd: they said after the convention
RonHast: What's Cpc's?
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Licensedfd: Certified Preplanning consultant...cost $200 renewal
CCowan: What's Cpc's
Hrbeckham: isn't that a certified preneed specialist?
Licensedfd: yes
Licensedfd: National certification
cnmmnc: Ladies Gentlemen, Etc...
fluidpusher: why the certification?
CCowan: Hi, Cn
cnmmnc: Whats new?
CCowan: Nothing much
cnmmnc: same old
Licensedfd: more letters after your name...only trouble is no one other than your colleagues know what that is
Licensedfd: and then again even they don't know ....
fluidpusher: I don't see the point. No offense to those who do, but a Cpc after your name means nothing to the families you are seeing....
Hrbeckham: shoot...the Houston boys want to water down the funeral directors licence here in Florida so much that if they push it through I will push for Florida to follow Colorado's footsteps
RonHast: Must agree fluidpusher...
cnmmnc: yeah, I have to say I was on the deans list and put the certificate up on the wall, but you know what, no one cares
Licensedfd: It gives you a more credible standin with them
hinge-cap: how about cfsp?
Hrbeckham: nothing would be better than what they are pushing
cnmmnc: the only adavantage for the cfsp is it's easy to do your ceu credit hours
fluidpusher: what do they want to do, hr?
daveb: well it adds credibility ---- like a surgeon Facs or certified finanial planning Cpf
jlore: Hr: what are they doing to devalue Fd? I'm in Ca
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brudd: Meeeeester Tiger?
Hrbeckham: you have an Aa in any subject, take a state funeral law exam, and you are a funeral director for 3 years
daveb: we all are "board Cerfified" hehehe
Hrbeckham: no other specific educational requirement, no required Ce's
CCowan: What about embalmers Hr
jlore: unfortunately thats the Ca law but you get the Fd for life
RonHast: A license or credentials doesn't assure credibility.
brudd: or ability
jlore: Here, Here, Ron
daveb: ou are correct
Hrbeckham: still have to go to mort school, & pass national boards + state exam
RonHast: Your perspective???
Hrbeckham: +internship
cnmmnc: my boss told a family member I was nationally board certified and she had the same expression on her face that my cat gave me.
jlore: only apprenticeship for embalmers in Ca
RonHast: So how do the credentials for embalming, etc. apply in communities where the majority of all calls don't relate to embalming -- and it is an alternative?
CCowan: Does Co look the other way on requirements
S_Moore: ca has not started a program and we have to have an Aa
fluidpusher: Co has no requirements
S_Moore: sorry now started
CCowan: Here in Mi you have to be dual licensed
fluidpusher: Bachelors required in Ohio
CCowan: Fd and Embl
CCowan: a
fluidpusher: Two licenses, fd and embalmer, I hold both, my wife is a fd only
Hrbeckham: we are dual licensed now in Florida
fluidpusher: pretty strong state board in Ohio
CCowan: Any kind of regulation at all, fluid
Hrbeckham: there is a Lfd only provision, most do not go that route
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fluidpusher: Not in Colorado, Cc
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CCowan: That means anyone could do the job?
Hrbeckham: It would be nice if there was a national standard
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fluidpusher: Yes, Cc, anyone, no regulations, they were abolished back around 1981, I think
RonHast: Colorado has passed sunset review more than twice, and still has no regulations, even to embalm. There must be a message there.
Hrbeckham: corps want cheep help with a funeral director title
CCowan: Spreadsheet mentality
jaydee: Hr...now that Nfda has that "vitally important" Natioanl Day of Recogniotion out of the way, perhaps they can get to that itty bitty standardization thingy..
RonHast: More and more information arises where the only people truly exposed to disease are embalmers, not the public that is in the presence of a deceased person, embalmed or not.
Hrbeckham: lol
Hrbeckham: brb
RonHast: Nfda has to have something to boast about -- whether ornot it matters to death care or not -- it's their existance.
jaydee: gotta run, room...laundry calls...and if Momma aint happy...nobody's happy. Peace to all
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jlore: bye jaydee
CCowan: Have a good one, jlore
CCowan: Ooops, jaydee
fluidpusher: There is a new funeral director discussion forum at www.funeralfuturist.com
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CCowan: That's Hepp's group
fluidpusher: I sometimes post on Nfda's discussion forum, it is not used much at all...
fluidpusher: Yes, Cc
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jlore: haven't signed on at Ff, how is it?
CCowan: sorry for using a name John
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fluidpusher: Not many members there yet, I signed up, but there is very little activity there.
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CCowan: Haven't really checked it out
jlore: i'll check it out
cnmmnc: there was very little activity at the state fd convention too I was informed
fluidpusher: He needs to get the word out to the trade publications
CCowan: He made announcement on Connecting Directors
CCowan: I believe also some info is on Facebook
Hrbeckham: what state cnmmnc?
cnmmnc: Nj
jlore: i find that theonly conventions that have good attendance are those with good Ce programs
cnmmnc: the garden of corruption state
CCowan: Omg, that bad, cn
fluidpusher: A lot of Ce programs are nothing but commercials to buy the presenter's product or service, not all, but some
Hrbeckham: the Florida Independent (ifdf) conventions are usually well attented and have good vendor participation
jlore: thats why I said good Ce programs
Hrbeckham: I would rather see fewer Ce's required , but have an increase in the quality of the Ce's
fluidpusher: Ohio requires 18 hours every two years, pretty easy to get.
fluidpusher: You do have to work at it though
jlore: aboslutely Hr............no commercil component......
RonHast: Thanks for the chat.......:-)
Hrbeckham: good night Ron
CCowan: Nite, Ron
RonHast: Thanks.
jlore: bye Ron
Hrbeckham: appreciate you
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Host_John: Sorry Folks family brought in Chinese food
Host_John: it was delicious
CCowan: Lucky Snot
fluidpusher: They do make good food there, don't they?
CCowan: Sounds good and must smell good'
fluidpusher: If a family buys a Chinese casket, do you let them bring in Chinese food to the visitation?
fluidpusher: Or maybe provide it as a service package?
Host_John: Hoping they bring boneless spear ribs
Hrbeckham: funny, I was looking my daughters school supplies while going over her homework, every bit of is was made in china, pencil, pen, notebook, folders, even the paper....made in china
fluidpusher: So much is made in China
CCowan: nothing new on that one, Hr
Host_John: Howard I think that is why the economy is going down
S_Moore: look at all those lovely urns...china or india
Host_John: too many imports
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Hrbeckham: just getting sick of it
Host_John: Back On topic now
Host_John: Most popular types of service
S_Moore: we have out sourced ourselves out of the business
cnmmnc: over the last 8 years over 5 million jobs have been outsourced from this country to elsewhere
Host_John: I agree sam
Host_John: now we are all hiring non licensed staff to aid our firms
S_Moore: all in the name of saving money
Host_John: My most popular service is the one day wake with a funeral the next day
cnmmnc: this country is finished, take my word for it
S_Moore: I heard of a large mortuary out here that laid off their mort manager
Hrbeckham: I bought a tool the other day and I read all around it to see where it was made. Box had company address in Chicago. then when I got it home and opened the box there was a made in china sticker on the inside
daveb: hi john --- we are heading towards visitation before serice
S_Moore: We can all hope that the traitional, visitation and next day burial continues a while longer
Hrbeckham: what is topic?
fluidpusher: Facilities are being used less, hard to justify expansion or building new.
Host_John: I think that is where we are going David
Host_John: service before funeral
Host_John: whoops
Host_John: visitaion prior to service
daveb: yessiree
S_Moore: our Lutherals most often have the burial before the service at their church
fluidpusher: More services on Saturday, too, with cremation
daveb: at least we are happy to get that
Host_John: our issue is to have enough staff to accomdate the funeral
Host_John: how do you know how big the funeral will be?
Host_John: we count the flowers
Hrbeckham: seeing same day visitation and service even evening service with burial the next day
Host_John: our best indicator on how many will be coming
daveb: mmmmmm should we charge extra for weekend funerals
S_Moore: yes Dave
Hrbeckham: flowers a good cue, also number at visitation
daveb: do you folks do that
cnmmnc: I have some cops who help me they know the program and they can lift
Host_John: Perhaps an age gender location check will help
Host_John: 60, M, Lovely Lowell Massachusetts USA
S_Moore: age and community standing are ways to gage attendence
CCowan: F, Mi, 54
Hrbeckham: I did work at a funeral home that charged $300 more for a Sat service &$450 more for Sunday
cnmmnc: M,nj 32
daveb: Littleton Mass a spit from john
S_Moore: f/so calif
Hrbeckham: owner said he liked weekend off
daveb: how did hat go with famil
Hrbeckham: M/ 53/ Ne Fla
cnmmnc: well I can see that on removals because if you get one at night chances are...you need assistance
Host_John: funerals are expensive enough no need to charge for overtime
Hrbeckham: it was what it was
fluidpusher: 45/m/ohio
Host_John: we dont' charge extra for house removal
cnmmnc: maybe they call a removal service for night calls or weekends
daveb: john waht is your time and weekends worth to be with Your family
Hrbeckham: we only charge more if we need to go outside the county
Host_John: Dave I am with my family most nights for dinner
Host_John: weekends can be worked out
fluidpusher: we do not charge extra for home removals or weekend services
Hrbeckham: agreed
S_Moore: Im home with the cats every nite and I dont mind working weekends
cnmmnc: look, I can call 6-7 people on the weekends, no one wants to work 3:30 am
fluidpusher: We do whatever needs to be done to get the job done and satisfy the family.
fluidpusher: I have some part timers who absolutely love to get up during the night and go to work.
daveb: John we are dopes because we are creatures of habit from family business
Hrbeckham: quality of service is most important
Host_John: staffing and adequate time off should be manditory in all of our books
Host_John: food in not more expensive on Sunday at the supermarket!
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Host_John: Movies are not paid extra
Host_John: malls dont up charge on weekends
Host_John: hospitals don't close up on weekends
fluidpusher: I take the business when the business is there
Host_John: who are we to charge extra
cnmmnc: yes but can you reasonably expect people to sit home and wait for the phone to ring
daveb: Cemeteried charge extra or are not open
Host_John: sit at home? give them cell phones
Host_John: that is the cemeteries problem
Host_John: plumbers get extra on weekends
daveb: but areent we connected?
Hrbeckham: I work a wierd schedule and have complained several times to my manager about it...single guys have 3 day weekends, while the married folks get week days off.....all the rest of the family is at work or school on most days off
Hrbeckham: pitts
Host_John: just cause we have a license does not give us the right to charge overtime on weekends
CCowan: Speaking of plumbing, have one coming in the am to fix a broken pipe
CCowan: in my condo
Host_John: I don't think police and fire get paid overtime for weekends
Hrbeckham: they do not
cnmmnc: cell phones get "put on silent" a or not available
daveb: out here memorial services are scheduled at families conveneice --- on sat or sun
Host_John: well if they don't answer when I call there is He?? to pay
Host_John: Ill do the removal myself
cnmmnc: I do
cnmmnc: weekends, nights, holidays
Hrbeckham: we do what needs to be done, I even come in on my days off if that what it will take
Host_John: send them a text that I am doing removal and they come running
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Host_John: same here Howard
Host_John: we are lucky to get the call
Host_John: OK back on topic
Host_John: how do you get ready for the one day visitation and funeral
Hrbeckham: gee John..i'm inpressed...i have refused to learn texting so far
Hrbeckham: a low tdaveb: same as we do for other services\
Host_John: texting is cool you can do it from you e-mail usually
Host_John: I hate texting but it is effective to spread the word on what schdule is for tommorrow
Hrbeckham: clean, restock, set up and double check details
CCowan: how about Blackberries
daveb: just a decrease in facilities cahrge and staff charges
CCowan: I have one they're awesome
Host_John: I don't know blackburry they have I-phones
Host_John: Yes friends with black burry are delighted with theirs
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Host_John: the Iphone is impressive as well
Host_John: great for getting maps while in chruch for the cemetery
Host_John: back to my question
CCowan: I know someone with an Iphone and he loves it/
Host_John: how do you get ready for the one day visitation and funeral
Host_John: how do you know how many to staff?
Hrbeckham: well I am heading for bed soon.....good night ..god bless, and pray for America (and the election).
Host_John: Night Howard
CCowan: Nite, Hr
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Host_John: we send family home with questionair
Host_John: it is a big help
daveb: and what do you ask
Host_John: family delivers back or calls in with answers 24 hours before funeral
Host_John: who are Pall Bearers, who is in Limo, What to save before we close casket, what to do with flowers
cnmmnc: well I prefer someone in the parking lot to open doors for seniors plus one man on the door thats pretty much standard operating procedure
Host_John: who's cars should be up front
daveb: so you can go with 3 peeps verses six at times---- do you deduct chareges for hat?
Host_John: with multi generations since there has been a funeral, most don't give thought to who pall bearers are or who will do eulogy
Host_John: what is a peep Dave?
cnmmnc: lol
daveb: people staff
cnmmnc: a funeral peep
daveb: heheheheh
Host_John: if we are going no where with in house service two in side and two outside
cnmmnc: I loved those around easter when I was a kid
Host_John: if we are going to church we have 7
Host_John: to each his own
Host_John: getting a heads up on families preference is good
Host_John: how do you get your data from family or do you just go on a hunch?
daveb: john you know i like to be devils advocate
Host_John: No I did not know that Dave
Host_John: can you answer the question?
daveb: hehehe
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cnmmnc: well I go over the service like a story during arrangements, so theres no suprises
Host_John: great way to do it cnmm
daveb: smaler town you know most of client
cnmmnc: you know, listen take notes
Host_John: understood David
Host_John: so how do you get pall bearers and who is riding in Limo?
daveb: talk at arrangements
Host_John: works well
cnmmnc: before the first viewing, then I'll remind them after theyve calmed down
Host_John: neet cnmm
Host_John: OK Dave
Host_John: give is the Devils Advocate
daveb: some need handhold through the few days
Host_John: yes they do need hand hold and guidance
daveb: yes sir
Host_John: however I would like to know if we need the staff to carry or not
Host_John: plus the limo only fits 7
daveb: yes sir
cnmmnc: of course, if I need to hire pallbearers I want to know that early
Host_John: how do you know what to take off the remains before casket is closed?
cnmmnc: I ask them to bring those things in before the first viewing
cnmmnc: then I write down what stays and what comes back
Host_John: we do not take jewelry prior to visitation
Host_John: good way cnmm
cnmmnc: why not?
Host_John: less to keep track of
cnmmnc: my tings was I dont like anyone running around setting up pictures while theyre viewing
cnmmnc: or pinning things into the head panel, stuff falling off, its a bother
Host_John: too many opportunities for family to drop off jewelry and easy to loose track of, just last week, rosaries were dropped off to new employee and of course she did not write it down she just put in the pocket of the jacket
cnmmnc: if everything is on, set and ready for viewing its better
cnmmnc: oh yes, well thats a problem
Host_John: we suggest posterboard or bring in pictures 24 hours before and we will scan for electronic display
Host_John: I was ripped over the rosary but it all worked out
cnmmnc: yes, before is best
Host_John: new employee did not think rosary was jewelry, so I told her not even glasses!
cnmmnc: well youre probably dealing with more calls than I am, so in your situation, it makes sense
daveb: gotta run have a good nite all
Host_John: large familyies we have grandchildren dropping off duplicate clothing, you can only immagine the jewlery issue
CCowan: bye, daveb
daveb has left.
Host_John: OPEN FORUM FUNERAL CHATTER UNTIL NEXT TIME